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Terms of service

Terms governing your access to and use of Benito, including accounts, billing, and acceptable use.

Terms of service

Last updated: 4 April 2026

These Terms of Service (“Terms”) govern your access to and use of the services provided under the brand Benito at https://benito-digital.com (the “Services”), including the marketing site and authenticated admin console.

By creating an account, accessing, or using the Services, you agree to these Terms and our Privacy policy. If you use the Services on behalf of an organization, you represent that you have authority to bind that organization, and “you” includes that organization.

1. The Services

Benito provides tools to configure data connections, schedule and run data tasks, review run logs, manage organization membership, use credits or subscriptions where applicable, and related features. Features may change over time. We may modify, suspend, or discontinue parts of the Services with reasonable notice where practicable, or immediately where required for security or legal reasons.

2. Accounts and organizations

Provide accurate information and keep credentials confidential. You are responsible for activity under your account. Organization owners and administrators are responsible for inviting users appropriately and for configuration (connections, tasks, webhooks) within their organization. Notify us promptly at hello@your-domain (set BENITO_LEGAL_EMAIL_GENERAL) if you suspect unauthorized access. We may suspend or terminate accounts for violations of these Terms, risk to the Services, or legal requirements.

3. Subscriptions, fees, and credits

Paid features may require a subscription or credit purchase. Payments are processed by our payment provider (for example Stripe). Pricing, billing cycles, taxes, and renewal terms are shown at purchase. Unless stated otherwise, subscriptions renew until cancelled in accordance with product instructions and/or the provider’s customer portal. Credits are consumed according to product rules shown in the console. Refunds follow the terms stated at checkout or on our billing pages.

4. Acceptable use

You agree not to:

We may investigate misuse and cooperate with authorities where required.

5. Your content, configuration, and data

You retain rights to your content subject to these Terms. To operate the Services, you grant us a non-exclusive license to host, process, store, reproduce, display, and otherwise use your content, configuration, and task outputs as needed to provide and improve the Services, consistent with our Privacy policy. You represent you have the rights necessary to submit your content and to connect third-party accounts you authorize.

Outputs and downstream use. Pipeline results and any model-assisted outputs may be incomplete or inaccurate. You are responsible for review before use in high-risk contexts (legal, medical, financial, employment, or client reporting). Do not rely on outputs as professional advice.

6. Third-party services

The Services integrate third parties (authentication, payments, data sources, hosting, and optional model providers). Their use is subject to their terms. You are responsible for complying with applicable third-party terms for sources you connect.

7. Intellectual property

We and our licensors own the Services, software, branding, and related materials, except your content. No rights are granted except as expressly stated.

8. Disclaimer

To the fullest extent permitted by law, the Services are provided “as is” and “as available”. We disclaim warranties of merchantability, fitness for a particular purpose, and non-infringement, except where not excludable by law.

9. Limitation of liability

To the fullest extent permitted by law: we are not liable for indirect, incidental, special, consequential, or punitive damages, or loss of profits, data, or goodwill; our total liability for claims arising out of these Terms or the Services is limited to EUR 100. Nothing limits liability where the law does not allow limitation (for example gross negligence, willful misconduct, fraud, or death or personal injury due to negligence — subject to legal review in your jurisdiction).

10. Indemnity

To the extent permitted by law, you will defend and indemnify us against claims arising from your content, misuse of the Services, or violation of these Terms, subject to applicable law and proportionality.

11. Export and sanctions

You may not use the Services if prohibited by export control or sanctions laws.

12. Governing law and disputes

These Terms are governed by the laws of Czech Republic, without regard to conflict-of-law rules. Courts in Prague have exclusive jurisdiction, except where mandatory consumer protections in your country of residence apply and cannot be waived.

13. Changes

We may update these Terms. Material changes may require notice where mandated by law. Continued use after the effective date may constitute acceptance where permitted.

14. Operator and contact

Operator: set BENITO_LEGAL_ENTITY_NAME and address fields in your environment (see config/benito.php, legal).

Questions about these Terms: hello@your-domain (set BENITO_LEGAL_EMAIL_GENERAL)